Welcome to the Official Website of Roanoke Rapids Sanitary District
Our Mission
At the Roanoke Rapids Sanitary District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.
Water Service Line Inventory
We have completed our initial inventory and associated reporting pursuant to EPA Lead and Copper Rule. We must now provide notification of known or potential service lines containing lead upon completion of our initial inventory. Notice of Service Line Material
State Certified Laboratory
New EPA rules require us to collect information about the water line plumbing material entering every service address. We need your help performing the inventory of private water service line materials within our service area. If you have not previously submitted the survey below, please do so now. Thank you for your help as we continue to gather this required information.
PUBLIC NOTICE: Important Information Regarding Utility Bill Delivery
The Sanitary District would like to inform our valued customers that we are aware of recent delays in the delivery of utility bills. Upon investigation, we learned that the third-party billing vendor we have worked with for the past twenty+ years unexpectedly ceased operations May 9, 2025, without providing any prior notice to our office.
This abrupt shutdown was completely beyond our control and came as a surprise to our staff. Our team has taken immediate steps to establish operations with a new provider to restore billing operations as quickly as possible.
We understand the frustration and inconvenience this may cause and want to assure our customers that resolving this issue is a top priority. If you have any questions about your utility bill, please contact Roanoke Rapids Sanitary District at (252) 537-9137. Due to the circumstances, we may experience higher than normal call volumes, and we kindly ask for your patience and understanding as we work through this situation. We appreciate your continued support and will keep you informed as we navigate this unexpected transition.
We also offer convienent online bill payment and 24 hour automated phone payment options.
